Topup,Recharge,Redeem & Withdraw?

Meaning of Topup, Recharge, Redeem & Withdraw ?

  1. Topup:

It simply means adding balance to customers NEXS account. For now, we are manually adding credits to customers NEXS account, once we get the deposit in our cashapp.

Chat -> Customers Name -> Right Side Top Corner
Can Topup Or Withdraw.

Later, It will be automated. And cusotmers will be able to send deposits using crypto and bank as well.

Customer Nexs Account

  1. Recharge:

Robot will do it. Once customers have balance in their NEXS customer account, they can simply click recharge to recharge their favourite games. It will take 20-30sec to recharge.

Customers should have an account First to appear this feature! (MAKE SURE CUSTOMERS HAVE VEGAS SWEEPS ACCOUNT IN BOTH NEXS AGENT BACKEND AND GAME AGENT BACKEND AS WELL)
May take 20-30 seconds.
When Recharge is Success - Customer Nexs Account
Transactions -> Offmarket (When credit added successfully) - Nexs Agent Backend
When Recharge is Failed - Customer Nexs Account
Transactions -> Offmarket (When credit is not added) - Nexs Agent Backend

  1. Redeem:

If customers want to redeem credit from their game account, they can again press redeem button to send request on Nexs Agent Beckend. First, redeem credit from customer game account and approve the redeem request on Nexs Agent backend. In addition, if customers directly wants their all winnings on cashapp, you can proceed to No. 4 for customers easiness.

Click Arrow sign to login Game Account Backend -> redeem in Game account first
Then come back to NEXS and Either APPROVE it or REJECT it

  1. Withdraw:

It simply means cash out to customers Cashapp. To make it easy for customers when customers ask for withdraw, operators can go to chat -> customer portfolio and withdraw points.

Customer Nexs Account
Click Withdraw to take out points from Customer Nexs Account and send money through Cashapp

Glossory:

Operators: Backend agent (YOU)

Customer Nexs Account: Customer Nexs Website (www.cosmic-city.com/NickMate/off-market)

Nexs Agent Backend: Cosmic City agent account (https://admin.cosmic-city.com/NickMate/login/)

Nexs: Cosmic City is under NEXS brand.

Customers Game Account: Games like FK,JW,GV website and customers game account inside it.

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